AMERICAN HEALTH HOLDING, INC.
NEW ALBANY, OH

Employees are the single most important asset of any company. I feel it is my responsibility as president of our company to provide products and services to give our employees an opportunity to enjoy a happier and healthier life. Healthy employees are not only happier, but more productive. This is where American Health Holding's team fits our objectives perfectly. We have been able to integrate their products and services into our benefits programs, giving our staff every opportunity to lead a healthy and productive life. Thank you American Health Holding! American Health Holding's workforce demonstrates education and skills that provide exemplary customer service to internal and external customers alike. They work cohesively so that the member experience is seamless. I would recommend AHH to any business requiring their expertise and business model. The expertise that American Health provides to the aeromedical transfers allows us to facilitate and expedite the process. Their compassion and empathy for the patient and the patient's families sets a standard to which all health care providers should strive to achieve. American Health has continuously demonstrated their understanding of our philosophy; people come first. The staff at American Health care about what they do, and it clearly shows in every aspect of the services they perform for our clients. American Health's diverse portfolio, including data analytics and technology, allows us to create custom self-insured plans that outperform and exceed the commercial markets. They give the employer the cutting edge tools to measure their performance, keep them engaged and manage their medical cost trend. American Health Holding gets results. We've never worked with a company in this realm that allowed us to customize their processes for our specific program or that has provided the level of customer service that we receive. We use their iSuite EZ reporting system every day. We find working with American Health to be extremely beneficial and valuable to our clients. The customer service is exceptional along with the products and services. It's a pleasure having a product and service that truly saves our clients time and money. In order to be successful in this industry, tailored solutions that are customized to my company's needs make all the difference. It is this approach that American Health offers that others can't provide. What I appreciate most about American Health Holding is the genuine commitment to providing the highest level of customer service. Starting with the CEO, concerns are heard, validated and acted upon swiftly to ensure that the client is satisfied. American Health has provided us unique options that are customized to the needs of our clients. They offer flexibility, wonderful support and great service at a fair price. We have used American Health Holding for over five years. I have always found their staff friendly and knowledgeable. There have been a few instances where we have looked for a unique service or had a specific request. American Health Holding has always been quick to respond to our requests and has gone above and beyond to fulfill them. We have had measurable cost savings to our Plan by using the diverse suite of resources available to us by American Health Holding. They are truly a pleasure to work with. service provides coordination to help your plan save. Medical Transportation isn’t just for an emergency. Our team of experienced clinical care coordinators can help with all types of transportation for care, whether it’s across town or across the globe. Transportation in an emergency or for members who need to travel long distances. Provided to members who are in a location that cannot provide the necessary care, or who have a serious illness or injury while traveling and need to be transported closer to home. Provided when members need to be transported shorter distances, the member is in a remote area, or air transport is not possible due to inclement weather. Only four months until the transition to ICD-10 codes. Is your medical management provider ready? The mandated transition from ICD-9 to ICD-10 diagnosis codes on October 1, 2015, is fast approaching. If your medical management provider isn’t prepared for the change, your services could be in jeopardy. American Health has been preparing for this transition since 2012 and has evaluated every client and system impacted, our reports, client rules and how clients can take advantage of the increased specificity of ICD-10 codes. We’ve completed planning, gap analysis and system remediation. We are currently working with clients on testing and are training our staff. Our goal as a leading medical management company is to ensure our clients' members are receiving quality care while containing costs. To accomplish this, we work closely with our clients’ stop loss carriers. Our systems and process are flexible, allowing us to work with any carrier. In addition, American Health has preferred status with approximately 50 stop loss carriers who provide discounts up to 12 percent. With clients’ permission, American Health can provide stop loss carriers with access to our iSuite system, which allows them to search for member history or a particular case. Access can be customized down to the group level. Through iSuite, carriers also have direct access to EZ Reports, which provides electronic on-demand and scheduled reporting. Our detailed reports include information on certification activity and extended length of stay within Utilization Management, referrals to Case Management, as well as Case Management cases and clinical information. American Health also provides the ability to consolidate reports to support the stop loss renewal process. This reduces the amount of time to gather clinical information for stop loss renewal applications. American Health's Outpatient UM program helps clients maximize savings We provide expert guidance in designing precertification requirements and have the ability to customize rules that maximize network utilization. Reviews are performed by experienced registered nurses using care guidelines from MCG Health to determine medical necessity and appropriate level of care. Our UM services include precertification, concurrent review and discharge planning.