ALTAWORX LLC
FAIRHOPE, AL

Altaworx was founded in 2003 by Rickie Richey as Enterprise Telephony Group, Inc., to address the emerging demand for Voice over Internet Protocol (VoIP) business telephone systems. His vision was to build a company that not only provided leading-edge technology but also focused on helping customers drive revenue, control expenses, increase productivity and operate more efficiently. To maximize impact, Altaworx became a member of the BellSouth Business Partner Program (now AT&T Alliance Channel). Positive customer impact and superior sales performance led Altaworx to be named a Gold Partner. Recognizing the potential of AT&T’s Partner Exchange program, Altaworx was the first company to join the program in 2013. Today, the program generates revenue of $60 billion and continues to grow. As a member of AT&T’s Partner Exchange, Altaworx is able to purchase and resell AT&T IP voice, data and mobility products. Altaworx bundles these products with its Hosted PBX and SIP trunking solutions. AT&T’s Partner Exchange enables Altaworx to extend its reach to a wider variety of customers, including government, education and medical organizations. Altaworx has thrived in this program. In 2014, Altaworx received the Platinum Ascend Award for being one of the top producers in the AT&T’s Partner Exchange program. In 2016, Altaworx became the first partner to reach Platinum Elite Status. Today, Altaworx operates its cloud-based voice solutions from two AT&T data centers located in Dallas, TX and Atlanta, GA. The company has expanded its footprint across the country and now serves customers in twenty-three states, Canada, and Mexico. your business? Altaworx uses a listen first approach when recommending solutions. Before showing you technologies that might help, we want to understand your current issues and where you want your business to be. Internet provider has long customer service wait times. Wireless Backup (also known as a redundant internet connection or a wireless LTE connection) relies on a 4G LTE network to make sure your business is always connected to the internet during times of a natural disaster or man-made event. Having a wireless backup connection keeps your business running like normal when unexpected disruptions to your internet connection arise. Internet downtime can bring any business to a sudden halt. Most businesses lose the ability to process orders, accept credit cards, utilize aspects of their security system, provide customer service or use VoIP voice systems. Managed Internet Service (MIS) is a premium internet connection dedicated to your business that provides data transfer at lightening speeds and is constantly monitored to ensure optimal performance. MIS is a proactive solution for keeping your internet running at optimal speeds and consistency while tracking disruptions or bottlenecks. Should an issue arise, our team is notified to keep your business protected. Altaworx Hosted PBX (also known as Hosted VoIP) utilizes cloud technology and Yealink desk phones to improve out-of-date phone systems. Experience high-definition voice quality, data services, collaboration tools, mobility, contact center functions, along with advanced calling features across all of your business locations. Switched ethernet allows for the connection and networking between multiple business locations using fiber optic technology from AT&T. This solution acts as an extender for your local area network (LAN). All your locations are connected to a switched ethernet virtual private network (VPN) providing high-speed performance that enables multiple offices to connect and share simultaneously.