AGING CARE ADVOCATES, INC.
TAMPA, FLORIDA

"Mikaela has been an outstanding, caring, wonderful care manager.  She is on top of everything, keeps me informed, responds quickly, is professional, personable and supportive.  My brother and I are so fortunate to have her.  I think your agency is excellent and provides  'the best possible service' with someone like Mikaela.  Others too were very helpful -- Teresa, Sarah, Michelle, Jamie, and Jennifer (Hope I included everyone)."   "I used ACA's services for my parents before they died and recently been attending Amy's support groups as my husband has dementia.  My ACA services include a monthly check in call.  I feel very good about that and I am aware that I will be needing to rely on Amy's help again in the future, as my husband's care needs increase. Amy is wonderful, kind, helpful, understanding and a wonderful listener." "Jamie Cooney goes above and beyond.  To my brother and I she is a godsend, and we are so grateful because things would be totally unmanageable without her.  Jamie Cooney built a relationship with my dad and with us, and her professionalism is beyond reproach.  I wish everyone was like her, as she is truly a gift.  We were over the top with the clinical stuff, and dad would have fallen through the cracks without her.  She is on it and follows up in her own sweet way.  We wish everyone had someone like Jamie in their pocket.  We got your name from a local assisted living facility and picked up the phone and within hours Jamie was there.  We are so appreciative.  She responds quickly, and we know she has to sleep too. She doesn’t leave anything dangling and she follows up and us keeps in the loop.  Dad is very well cared for, and she is part of it." "Teresa Jackson worked for me through Aging Care Advocates on and off for two years. She is of exceptional character, reliant, trustworthy, dependable and honest. I had a situation in Florida where, not only did I need a person to check on a family member, I needed Teresa to make phone calls, doctors appointments, house visits, mail pick ups and a number of other tedious chores I couldn't do, due to being in and out of the state. She is thorough and organized and we (my husband and myself) cannot recommend her enough nor give her enough accolades. She saw me through some very rough times with my brother. You will be fortunate to have Teresa in your employ no matter the time frame." "We were told about geriatric care managers and Genevieve after my mother had a mild stroke and we were trying to take care of her needs while living almost 1,000 miles away from her. Genevieve was the answer to our prayers. She is caring, responsible, capable and efficient. She has taken care of everything from visiting my mother regularly to see that her needs were being met to moving her twice into assisted living places (once, close to my mother's then present home and the second time, flying north with her to bring her to a new assisted living place closer to family). She helped to coordinate and get prescriptions for my mother, to get her to doctor's appointments, and even to get her home ready for sale. We could not be happier or more grateful for all the expertise and the able help, support, and wise counsel that Genevieve has given both our family and my mother, and it has always been done with a very enthusiastic, cheerful, positive, and caring attitude. My mother asked many times, "Where did you find Genevieve? She is just wonderful." Genevieve has truly found her niche and loves her work with seniors. We highly recommend her." "My relationship with Genevieve's team began in 2008, when my mother was hospitalized in Sun City Center, FL. My stepfather was ailing in their Assisted Living Facility. I was a thousand miles away in suburban Washington, DC. I needed a liaison, they needed an advocate, and we all needed a little peace of mind. Enter the care manager, Katie Williams. Katie was referred to us by personnel of the ALF, and she hasn't slowed down yet! I really don't know what I would do without her. Neither my mother nor stepfather can really relate to what they are going through. Katie can. She and her colleagues, brought in from time to time, have helped with medical questions, financial problems and legal situations that have arisen. Genevieve's staff has relayed mail, messages, problems and solutions between my end of the family and theirs, during all those times when I just cannot be in Florida to do what I can, myself. Without her team, we'd be floundering. They've proven to be the best life raft we ever could have hoped for during difficult times in a stormy sea. Thank you for all you do." "Aging Care Advocates has been a lifeline for my family. Our geriatric care manager, Heidi Crockett, is caring, kind, professional, and has a wealth of knowledge. She has been extremely helpful during the process of finding a memory care facility for my Mother and helping us through such a difficult time. Living out of state makes very hard to be hands-on, but having Heidi available in-state puts us at ease. I don't know what we would do without the continued guidance and support." "Several years ago, I found Genevieve's Geriatric Consultants through a Google search on my laptop. I was looking for help in dealing with elder care issues that were beginning to arise with my mother. As I do not live in the Tampa area, it seemed wise for me to have a local advocate and advisor. Her team has been just that, and much more. My initial contact with Genevieve's staff was for research and groundwork on assisted living facilities. They were quite helpful in explaining the complex and confusing options that were available. Recommendations were also made in an effort to extend mom's ability to live independently. Last year, mom fell and broke her hip. Again, I called in Genevieve's consultants for help. After meeting with Katie Williams, I asked her to assist me in doing what is right and best for my mother. Through all of the gut wrenching days of hospital stays, rehab, family pressures, financial restrictions, etc...Katie and the rest of the team were right with me, advising calmly and answering all of my questions and requests. They helped in steering mom through her immediate crisis, and toward a long term resolution to the dramatic changes in her life. When I was not in town, the care manager filled in for me by advocating for my mother, and reporting back to me in an objective way. The service provided by Genevieve's Geriatric Consultants has been an immense help to me and my family. We will continue our relationship with them, and would recommend their services to anyone who needs help in navigating the complicated issues of elder care."