ACTIVENGAGE, INC.
MAITLAND, FLORIDA

About ActivEngage Since 2007, ActivEngage has provided the most trusted automotive live chat service to businesses around the world. Our mission is to lead the way in innovative technology and to inspire conversations that create powerful impressions and help build lasting relationships between our clients and the customers they serve. With our web-based digital messaging platform, dealerships can provide a concierge level of customer service which was once only available in your showroom or over the phone. ActivEngage also employs a professional team of Chat Specialists in its Orlando and Las Vegas offices, highly-trained to answer questions about our customers and generate additional sales opportunities on their behalf. Our Mission. To create dynamic conversations in every chat, build lasting relationships with every word, and provide an elite experience every time. Learn More about ActivEngage's Rich History ActivEngage Launches In-Chat Service Scheduling ActivEngage streamlined integrations with service-scheduling vendors to convert chat leads into service appointments, sending them directly to dealer DMSs. ActivEngage Launches Chat Queues ActivEngage developed and released a proprietary organizational tool that routes incoming chats to the right person or team. ActivEngage Launches ActivAlerts for Managers ActivEngage better equipped managers to close chat and text leads with instant appointment updates from ActivAlerts. ActivEngage Wins 2017 Automotive Website Award ActivEngage won an Automotive Website Award in the Website Merchandising category. The 2017 Automotive Website Awards took place during NADA, one of the largest automotive ActivEngage Wins Red Herring Global 2016 Award ActivEngage recognized as a prestigious winner in Red Herring’s Global Top 100. The Global Top 100 award highlights the most exciting privately held companies in ActivEngage Makes the Inc. 5000 Honor Roll ActivEngage included in Inc.’s list of fastest-growing companies in North America for the 5th year in a row. ActivEngage Integrates SMS into Google AdWords ActivEngage introduced its Google AdWords Integration, which makes dealerships more accessible than ever by turning Google Ads into instant conversation starters. ActivEngage Integrates with Facebook Messenger ActivEngage released its Facebook Messenger Integration, which connects shoppers and dealers by integrating with Facebook Ads and Facebook Messenger for a seamless chat experience on ActivEngage Partners with CDK Global ActivEngage partnered with CDK Global to provide an elite blend of dealership website solutions and chat services. ActivEngage Launches SMS Texting ActivEngage made it more convenient for shoppers to connect with dealerships via SMS texting. Real-time communication has never been simpler in this flexible, mobile solution. ActivEngage Makes Inc. 500|5000 for 4th Year ActivEngage included in Inc.’s list of fastest-growing companies in North America for the 4th year in a row. AutoNation Launches ActivEngage Managed Chat ActivEngage was chosen to provide managed live chat services to all of the Domestic and Import stores of AutoNation, Inc. ActivEngage is Red Herring Top 100 Winner ActivEngage recognized after demonstrating how its innovative chat technology is shaping the future of online retail. ActivEngage in Top 25% of Fastest Growing Tech Companies ActivEngage, Inc. was ranked #117 on Deloitte’s 2014 Technology Fast 500 list. ActivEngage is Coolest Company to Work For ActivEngage was recognized by OC Tanner as one of Orlando’s Coolest Companies to Work For. ActivEngage Participates in Relay for Life ActivEngage raised $4,200 for Relay for Life and the American Cancer Society. ActivEngage Voted #1 Chat Tech ActivEngage voted #1 chat technology leader in 2014 Technology Leadership Awards. ActivEngage Hosts Dine & Drive Event ActivEngage hosted their first Dine & Drive event with David Maus Toyota Scion and Louie’s Bistro. ActivEngage Introduces New Reporting Tool ActivEngage introduced a new web-based reporting dashboard. Over 30% of ActivEngage conversations are related to Fixed Ops. Our integration with the following online service-scheduling vendors allows our team of experts to set service appointments on your behalf and send them straight into your DMS: Focus on repair orders while we help increase satisfaction scores and prepare your customers for an excellent service lane experience. Our team is highly-trained to have robust conversations with online shoppers. When you hand off service scheduling to our hands-on team, your dealership can: • Maximize the productivity Be the first to know when a HOT ActivEngage lead is headed to your dealership. With ActivAlerts, your management team immediately receives essential customer details for each appointment our team sets on your behalf. The ActivEngage chat team is trained to have robust conversations that turn casual online shoppers into qualified opportunities for your dealership. On average, 26% of ActivEngage appointments result in a sale. ActivAlerts allows our team to hand over the baton to your dealership, so you can: Provide an Elite Mobile Shopping Experience Engage and convert mobile shoppers with ActivEngage SMS Texting! Our innovative software makes it easy and convenient for consumers to connect with your dealership anywhere, anytime. You can also opt for our expert team to securely text mobile shoppers and boost your reach and conversion, while your team focuses on what they do best: selling. Keep track of your dealership's digital success in real-time right within the ActivEngage console. Our customizable platform allows you to gather and monitor data, such as the number of chats taken and the number of chats converted within a specific time frame. You can even see what your most-asked-about vehicles are during messaging conversations! Google Ads and Google business listings From finding information about your dealership to finding the location of your dealership, mobile technology plays a big role in the way today’s consumers shop for cars. Adding SMS texting to your Google Ads and Google business listings helps your dealership: