ABILITY-GO, LLC
PALM BEACH GARDENS, FLORIDA

ABILITY-GO, LLC operates as an innovative contact center solutions provider under the overarching vision of its founder, Andy, who brings a robust leadership experience in Quality Assurance and Call Center Operational Management. Established on April 22, 2013, in Palm Beach Gardens, Florida, the company transitioned from its initial name STATESIDEBPO, LLC to its current designation as part of its evolution strategy. The company is driven by a mission that emphasizes sustainability, innovation, and passion within contact center environments often characterized by chaos and reactivity. With over one hundred years of collective industry experience among its leadership team, ABILITY-GO, LLC offers well-trained employees who are passionate about their roles. The organization is known for crafting engaging and interactive training environments for agents, a commitment that spans more than twelve years. Under the leadership direction provided by Armando Nuñez as Director of Human Resources, the company benefits from expertise in human resources, operations management, and talent development with extensive experience across multiple markets including the U.S., Eastern Europe, the Middle East, Central Asia, and North Africa. ABILITY-GO’s strategic focus remains on reducing low-value calls while integrating leading-edge technology to optimize customer interactions. The company boasts robust security measures for its operations, ensuring data integrity without physical constraints. Its flexible technology platform effectively interfaces with IVR systems, call handling solutions, and Customer Relationship Management (CRM) systems, aligning seamlessly with client requirements. By partnering with preeminent hosted call center solution providers, ABILITY-GO ensures that clients achieve superior customer satisfaction. With a strategic outlook aimed at advancing beyond the 'business as usual,' ABILITY-GO, LLC strives to elevate levels of customer satisfaction, return on investment, and business growth for its partners. This vision is encapsulated in their dynamic approach to addressing evolving customer service landscape challenges. Key contact details include: - Website: statesidebpo.com - Phone Number: (888) 959-0094 - Mailing Address: 2000 PGA Blvd, Palm Beach Gardens, FL, 33408, US Last recorded event as of October 23, 2024, marked the company’s reinstatement and its most recent annual report submission.