ABILITY COMMERCE, INC.
DELRAY BEACH, FLORIDA

Ability Commerce, Inc. is a seasoned software solutions provider that supports multi-channel retailers in enhancing their growth and profitability through innovative ecommerce, order management, and financial software solutions. Founded in December 1999 with its headquarters located at 55 SE 2nd Ave, Delray Beach, FL, Ability Commerce has built a reputation for excellence within the direct commerce space. With over 150 retail professionals distributed across offices in Delray Beach, Florida, and Spicer, Minnesota, the company is committed to exceeding customer goals while maintaining an environment that fosters team support and growth. The company prides itself on its roots in direct commerce, offering leading products such as its CCS Order Management System which has significantly increased operational efficiencies by integrating various sales channels like webstores and Amazon. Beyond software offerings, Ability Commerce extends value through SmartStaff, a specialized internal team providing tailored marketing, merchandising, and development support. The company’s contact center services further complement their suite of solutions by focusing on quality customer care, robust inbound and outbound selling strategies, order processing, and comprehensive CRM management. Clients benefit from customized care programs designed to align with a brand's identity and operational needs, supported by highly trained agents adept at optimizing up-sell, cross-sell opportunities. This dedication to enhancing the customer experience is reinforced through structured training and consistent performance reviews. Determined to remain at the forefront of its industry, Ability Commerce has developed a technology framework that automates various contact center activities, enabling efficient service delivery at a reduced cost. Diane Buzzeo's leadership as CEO ensures continued commitment to serving clients worldwide with unmatched retail solutions. For further details or inquiries, prospective and existing customers can explore more on their website or reach out through their contact line at (561) 330-3151.