A CAREGIVER'S HEART, LLC
MELBOURNE, FLORIDA

I just want to tell you how pleased we are with the service that A Caregiver's Heart has provided for my mom for over a year. As you know, mom is 90 years old and lives on her own. When we first talked to her about using your services, she was very reluctant to do so. She still had hoipes of getting around on her own, or using her few friends or family living nearby to take care of all her needs. After just a few visists from you and Arlova, mom's attitude changed completely. She grew to appreciate your friendly and professional care. She quickly came to look forward to the weekly trips to her hair dresser and Walmart and to the friendly converation. I can honestly say that she considers you and your staff good friends. Linda and I greatly appreciate the caring, courteous and friendly attention that you have provided to mom. We rest easier knowing that you are helping to take care of her needs.Thanks for the continued help. Please be advised the above referenced firm provided exemplary care for my wife in our winter home in Rockledge, Florida from January to April 2010. We have a reservation for the resumption for the same service when we return in the fall. It is with a great deal of pleasure and without reservation I recommend this firm for any endeavor that would fall within their magnitude of services. The firm has strong experienced management, excellent conscientious personnel, and a proven ability to carry on a professional relationship with their clients. It is with pleasure I provide this recommendation. It is a pleasure to (finally) sit down and write this letter of recommendation for you, and "A Caregiver's Heart". Experiencing your care for Aunt Ka over the past 18 months has affirmed our early, very positive impressions. Our famly is so very greatful for the car you continue to provide for Aunt Kay. Initially, and from afar, we believed that Aunt Kay needed part time assistance. Today, she is blessed to recieve your fulltime care. Especially because we are not "on the scene" and are in fact 1,000 miles away, there are attributes that we have learned to appreciate and rely on. 1. Your communication to us is thorough and clear - whether by phone or email. 2. The care Aunt Kay receives is clearly exceptional. We have now had the opportunity to experience other providers here in MD, and know that you and your company are a blessing. 3. Your listening/retention skills allow us to feel confident that Aunt Kay's medical needes are being properly addressed by her physicians. 4. You and your staff have repeatedly, intuitively and compassionately, "read" Aunt Kay's cognitive and physical changes in a timely manner, allowing for whatever medical intervention is possible for her quality of life. 5. At home with Aunt Kay, you are attentive, respectful, conversant, and sensitive. 6. Your efforts to keep Aunt Kay physically active - supporting and initiating exercise and physical therapy - are key to her current mobility. On behalf of Aunt Kay and her family, we will be eternally grateful - and wholeheartedly recommend A Caregiver's Heart to others seeking care for their loved ones. My wife and I feel fortunate indeed to have had "A Caregiver's Heart as the caregivers for my wife's father. He is 92 years old and requires some assistance, which this organization has provided. A Caregiver's Heart with Joyce Munnings, as owner, is extremely dependable and caring and very professional in a friendly sort of way. They have leth im remain as independent as possible in a safe environment which allows him to keep his dignity. When emergencies occured, they were willing to modify their schedules to help us. The personal care provided to him was wonderful. We highly recommend "A Caregiver's Heart" as a caregiver for anyone who would be looking for this kind of service.