800 ADEPT, INC.
ORLANDO, FLORIDA

Who We Are IVR Technology Group’s passion is to connect people to information in order to help companies improve customer experiences. IVR builds secure voice and text applications and focuses on compliance, data security and delightful user interactions. We are fanatical about our customer’s success. By having the courage and resourcefulness to spark change – to make better our products, our people, our place. Pursue professional, personal and company growth is a shared responsibility. We are committed to providing high-quality services and products. By providing the utmost security in PCI and HIPAA compliance, our clients can put trust in us that their information is safe. We uphold our reputation for integrity in the marketplace and provide an ethical work environment for all of our employees. Start earning a perpetual commission. As a partner, you'll have access to everything IVR Technology Group has to offer. Are you an ad agency, web developer or business consultant? We have aggressive broker programs that expand your product offering in a major way. Impress your clients by offering our state-of-the-art telephone & text service applications that facilitate and optimize communication. provides leading edge Web-based workforce management and data collection software for industries with widely distributed work forces. A fully integrated suite of services, Natural Insight allows for streamlined staff management, task scheduling, project tracking and integrated reporting of activities performed in many locations. The company’s hosted solution model allows clients to minimize technology investment while improving overall performance and accountability. is a Business PBX VoIP platform and one of the nation’s largest VoIP. The Nextiva cloud-based phone system is an all-inclusive unified communication (UC) solution designed for small to large enterprises. Providing business phone systems for any type of business from small business phone systems to large call center services with hosted PBX and SIP Trunking. is a leading provider of cloud based platforms to ‘voice enable’ business processes. Their technology is the foundation to deliver applications such as, mobile customer care, web telephony, collaboration, unified communications, speech IVR within social media, contact center and other enterprise domains. Grow VoiceXML and CCXML, both of which are the dominant technology requirements in the enterprise business with over 95% IVR ports being being deployed are VXML enabled. Product Support Solutions, Inc. is a leading contact center solutions providers and system integrators. Leading provider of Contact Center Solutions for Customer Contact and Payment Security. PSS can help with your roadmap for Past, Present & Future technologies: From support of legacy platforms, to transition services & innovation across the contact center with desktop, telephony, monitoring, compliance & payment solutions, PSS can offer independent advice and support – guiding your business to the right solution for you and not one which benefits us. Our success as a company depends on the strength of our team. Our management team works closely with our employees, building an innovative, creative and rewarding work environment. Compliance is maintained with our completely customizable solutions, and we’ll work with you every step of the way to engineer solutions that ensure your needs are met. Unlike most companies, our involvement doesn’t stop there. We’ll provide ongoing support and maintenance that ensures compliance and your complete satisfaction. If your business accepts credit or debit cards as a form of payment, you need to comply with PCI data security standards. Whether developed in-house or purchased and installed on-premise, niche business applications are a core part of most businesses today. Security is critical for these applications and you need to be sure they are hosted in a secure, PCI compliant environment if the application is financial in nature. PCI compliance will Retail, e-commerce, financial industries and more…mitigate your risk and protect your customers’ personal and sensitive information by achieving PCI compliance efficiently and quickly without doing the bulk of the work yourself. Whether you’re running a company, managing a department or simply trying keeping up with your day-to-day tasks, you’re too busy to become an expert on PCI compliant hosting. This is it, our watershed moment! We’re wrapping up a truly amazing platform driven by our 20+ years of experience with our mature products and technologies. A CPaaS (Communications Platform as a Service) with one mission, outstanding customer experiences. Asterisk based (more than one million installations worldwide). Open-channel for modern contact centers connects with the most used social networks and chat services (Facebook Messenger, Twitter, WeChat). Integrate a powerful predictive/progressive/preview dialer (Tiger Dial – sell more and better). In Summary, If you are looking for a Call Management Solution that would best meet your business need? Then try xCALLY. We have been privileged to have used the solution for over two years now and all I can is xCALLY is a must have for any customer service department. Gartner named XCALLY as a “Call Center Front Runner” in 2017, making a very-short list after their analysis of 107 call center software platforms. We’re security fanatics. You have the peace of mind knowing that your provider is PCI Level 1 certified. That’s why we’re excited to be North American value-added resellers and integrators for XCALLY. We care about making our customers heroes within their organizations, and we know XCALLY can help make that happen. Especially with a custom integration that includes a mix of our other legendary products. “Many businesses have multiple locations spread across the US and most, if not all, have a website with a location finder to help consumers find their establishments. The issue is, not everyone has access to a computer with an Internet connection, but, everyone certainly has access to a telephone. So, Oreck.com decided to work with IVR to provide our consumers a 100% outsourced solution for an IVR Dealer Locator. Consumers can simply dial a toll-free number, enter their zip code and immediately become aware of locations near them.