2-1-1 BIG BEND, INC.
TALLAHASSEE, FLORIDA

who we are Just as you would call 9-1-1 for emergencies, you can call 2-1-1 for human service information and assistance. We are available 24 hours a day to listen and provide emotional support, crisis counseling, suicide prevention and information. Our human service referral database is comprehensive and up-to-date. You do not have to be in crisis to call, there is no eligibility criteria and our services are free. Skilled hotline counselors treat your call confidentially and you remain anonymous. They help you navigate through the maze of community services in a nonjudgmental manner. As a first point of contact,we serve as the gateway to other community services. Because life is 24/7, so are we! Agency Mission To provide assessment, emotional support, crisis assistance, education, training and referrals with accurate, up-to-date resource info. - Services are provided in a nonjudgmental, unbiased manner with respect to cultural differences - Necessary assistance is provided in life-threatening or other crises - Staff is well trained and competent to perform their duties based on nationally recognized professional standards - Collaboration is essential within the context of our mission and is fundamental to achieving our goals in the community, state and nation It is the policy of 2-1-1 Big Bend to provide non-discrimination practices and services. All agency services will be provided without regard to age, race, creed, religion, color, gender, sexual preference, national origin, disability, veteran status or marital status. No customer of agency services will be subjected to discrimination. The President is charged with the responsibility of ensuring the Agency's compliance with this policy. What if you called a Crisis Hotline, but got a busy signal? YOU can help! Select the staff position in the contact form for business requests, concerns or questions. All fields are required. Please allow two business days for a response. Helpline 2-1-1: Helpline 2-1-1 Florida counties served include Franklin, Gadsden, Jefferson, Leon, Liberty, Madison, Taylor, and Wakulla